When will I get my order?
Once you place your order, there will be a 3-5 bussiness days processing period followed by a 7-10 bussiness days shipping period. In total, it can take anywhere from 10-15 bussiness days to receive your items. The duration depends on the shipping method and the destination country. Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.
Can I add or remove products from my order?
Sorry! To ensure your order arrives on time, we generally begin processing an order as soon as it is placed. As a result we are unable to make any changes to your order after it is placed.
Where can I find my order number?
Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, complete the form below.